1. What this page covers
When you connect your Meta account to My Marketing Mix (Facebook Login, the Graph API and the Meta Ads MCP), we receive the following data from Meta:
- Your Meta user ID and name.
- Business, ad account, Page and Instagram account IDs and names.
- Campaigns, ad sets, ads, creatives, audiences, catalogues and performance insights.
- The access token stored to keep the connection working.
2. Disconnect in My Marketing Mix
Sign in to My Marketing Mix, open Dashboard > Integrations and click "Disconnect" on the Meta Ads card.
As soon as you disconnect, the stored access tokens are deleted and we stop reading data from your Meta accounts.
3. Remove the app on Facebook
On Facebook, open Settings & privacy > Settings > Business integrations (https://www.facebook.com/settings?tab=business_tools), select "My Marketing Mix" and click "Remove".
If you see the app under Apps and websites instead, remove it there: https://www.facebook.com/settings?tab=applications
Removing the app ends My Marketing Mix's access to your accounts on Meta's side.
4. Request deletion of your data
Send an e-mail with the subject "Meta data deletion" to [email protected] from your account e-mail address. Include the name of your workspace and, if you like, your Facebook account name so that we can match the request to the right account.
If you have already closed your My Marketing Mix account, write from the e-mail address you signed up with.
5. What we delete and when
After verifying your identity, we delete all data we received from Meta for your connection no later than 30 days after your request: synced campaign, ad and performance data; business, ad account, Page and Instagram identifiers; and stored tokens.
When the deletion is complete we confirm it by e-mail. You can ask about the status of your request by writing to the same address.
The campaigns, ads and other assets in your Meta ad account belong to you on Meta; we do not delete or change them.
Records we must keep by law (such as invoices) are not Meta data and are kept for the period the applicable law requires.
6. Contact
For questions, write to [email protected] or call +90 (212) 274 67 33. How we process personal data is described in the Privacy Policy and the Turkish Data Protection Notice.